Asahi Kasei
  • Crystal IS
  • Green Island, NY, USA
  • Full Time

JOB TITLE: Field Application Engineer (North America)                                         

 

 

COMPANY BACKGROUND:

Crystal IS Inc. is a leading manufacturer of UVC LEDs for optical sensing and disinfection of water, air and surfaces. Our proprietary technology in semiconductor substrates (Aluminum Nitride) is used to create unique and highly differentiated deep UVC LED products that power innovative distributed sensors, HAI reduction in Healthcare and address growing microbial threats in global water and air quality.  To learn more, visit www.cisuvc.com.

 

JOB SUMMARY:

 

The Field Application Engineer (FAE) is a direct technical interface to customer organizations and responsible to train and aid customer engineers in the implementation of UVC LED products. The FAE works closely with the regional Sales Manager to coordinate customer development, provide technical training and assess competitor product offerings. FAEs must be team players, solutions oriented, flexible/adaptive, motivated to learn the business and to take initiatives.

Key responsibilities include:

  • Build and convert a deep understanding of our UVC products to benefit our customers
  • Participate in pre-sales support for product & system solutions
  • Make necessary engineering calculations to support product selection/recommendation.
  • Optical and thermal modeling as required to improve and guide customer product development.
  • Interpret and resolve customer performance requirements
  • Proactively create and provide product technical and application related information
  • Design, build, test and document reference designs to accelerate customer adoption of LEDs
  • Take a lead role in critical customer problem resolution, including internal corrective action.
  • Evangelize UVC LED product/applications at industry events, seminars and customer briefings
  • Lead and/or assist in the development of technical white papers.
  • Provide input to product feature enhancements and process improvements.

 

Required Skills/Experience

  • BS and/or MS in Electrical, Electronics or Biomedical Engineering, or a related discipline
  • Minimum 3-5 years of experience in an Applications or Product Engineering related role
  • Experience driving product definition & design-in support through customer collaboration
  • Effective communicator with the ability to interface at all levels within the organization
  • Familiarity with rapid prototyping
  • Ability to travel up to 15-20% of the time
  • Must be authorized to work in the United States without sponsorship now or in the future
  • Any offer of employment is conditioned upon the successful completion of a background investigation and drug screen.
Asahi Kasei
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